Frequently Asked Questions
Q.
How long will it take to dry?
A.
Approximately 1 to 2 hours depending on
weather conditions and the condition of the carpet.
Q.
Who will clean my carpets?
A.
Myself (John), the
Owner of
the Business, or my son Matt. We
personally guarantee your satisfaction...
Company policy is to try and follow up with a phone call to the
customer on how the job turned out after 30 days of the cleaning; which the customer is told about at the end of the job.
I will leave up to three messages on the customers phone, If a customer does not respond after
three attempts, we leave a message that we assume the job turned out fine and that the customer is to call us regarding any concerns.
There is no charge to the customer to come back out and try to fix any issues they may have from the original cleaning. Note: Carpet and Upholstery
cleans only as well as its age, how it has been cleaned before, and the condition of the Protector in the Carpet and Upholstery before we clean
it. This is discussed with the customer when they book an appointment and also looked at once we arrive for the job.
We are a Family Owned and
Operated Carpet Cleaning Business that
is building a reputation,
one satisfied customer at a
time.
Safe & Non-Toxic
Deep Carpet Cleaning with Circular Dry Foam Rated
Superior by Consumer Report, Over Steam Cleaning,
Chemical Dry or Shampoo Methods.
Maintains
Most Carpet Warranties
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Optional Services
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Clean & Buff: Tile & Grout, No-Wax, and Wood Floors.
� Red and Brown Stain Removal.
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Customer
Testimonials
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4/7/2016
If you need to have your carpeting, flooring, or upholstery cleaned by the best company in the Temecula Valley that I know of, call John of 3B's Carpet and Floor Care Service.
I have used his services for 15 years and I highly recommend him for all of his cleaning services. John is very conscientious and thorough in all of the work he performs. John also freely shares his cleaning maintenance tips whenever.
I call him for advice. I have had wine stains which he has been able to get out; which I never thought would have come out. He has numerous products for red and brown stain removal. He is very accommodating when setting up your cleaning appointment and also uses the best quality products and stands behinds his work.
Also, when I needed to replace my vacuum, he was able to recommend a high quality vacuum that I have been very happy with and keeps my carpet cleaner and I have less wear on the carpets.
Alex R. - Murrieta, CA
Review posted on Yelp
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We
specialize in:
Deep Carpet Cleaning with Circular Dry Foam Rated Superior By
Consumer Report along with Upholstery Cleaning, Bed Mattress Cleaning, Area Rug
Cleaning, Brown and Red Stain Removal, Pet Urine Odor and Stain Removal, Allergen
and Dust Mite Relief, Tile and Grout Cleaning, No-Wax and Wood Floor Cleaning.
We service the
following areas: Southwest Riverside County: Murrieta, Ca., Temecula, Ca., Menifee, Ca., Canyon Lake, Ca., Lake Elsinore, Ca., Wildomar, Ca., Winchester, Ca., Hemet, Ca., Fallbrook, Ca., and we also go on referrals to other cities in Riverside County, California, Orange County, California and San Diego County, California.
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